Total Tec

Carrier-Class Cloud Communication

Cloud PBX | Unified Communication | Contact Center

Delivered Your Way by a Proven BroadSoft Cloud Expert

Total Technologies provides direct access to BroadSoft’s customized cloud communication solutions and services to meet complex enterprise needs. We’re dedicated to delivering a white-glove experience to enterprises, providing a variety of specialized services to ensure a seamless transition, integration and adoption to the cloud.

Simple to Use, Efficient to Manage & Scale

We Improve the Way Your Enterprise Communicates

• Carrier-grade voice
• Conferencing
• Auto Attendant
• Hunt groups
• Call recording
• Admin & self service management portals

Cloud PBX

• One business identity, and device
• HD voice & video
• Messaging
• Screen-sharing
• On-demand conference room
• Access from one unified application
• Mobile, wifi or business internet

Unified Communication

• Omni-channel customer engagement
• Predictive analytics and skills-based routing
• Business Process Integrations
• Performance-based analytics

Contact Centers

• Salesforce
• Outlook
• Skype for Business
• Google Apps
• Microsoft Dynamics
• And More!

Built-in Integration

• Vendor-neutral
• Works with more than 100 devices
• Plug & play capabilities with leading vendors such as Polycom, Cisco, Yealink, AudioCodes and Plantronics
• Soft-phone options

Phone Options & Rentals

Total Technologies + BroadSoft Business

As your direct link to BroadSoft Business, Total Technologies delivers white-glove customer service, efficiency and flexibility for your business.

BroadSoft is the leading provider of Cloud Unified Communication around the globe. Together, with the BroadSoft Business solution portfolio, we help small to multi-site enterprises:

  • Consolidate their communication vendors and streamline system management
  • Improve workforce mobility, efficiencies and reliability
  • Achieve greater integration, security and cost savings

Say goodbye to long contracts and hidden fees. Say hello to pay-as-you go terms, flexible packaging and instant access to the latest and greatest features in the cloud.

Have a question?
Contact us now and we’ll be happy to help you!

Awarded BroadSoft Outstanding Value Added Services Partner of the Year 2017

Communicate & Collaborate Smarter

Businesses need to consolidate costs and unify communication to stay competitive. Total Technologies, your dedicated BroadSoft Business consultant, provides direct access to BroadSoft Business solutions that will help your enterprise to communicate and collaborate more effectively.

A simple design

unifies all your communications and collaboration apps into one easy-to-use portal.

Native mobile-enhanced features

make it easier for employees to manage their communications anywhere, on any device, using a single identity.

Boost your productivity

with advanced collaboration tools: personalized virtual meeting rooms, audio/videoconferencing, file/screen sharing, group messaging and more.

Improve customer service

with high-definition audio and video, omnichannel contact centers, intelligent call routing and call analytics.

Flexible, pay-as-you-go-pricing

doesn’t lock you into long contracts or charge you for features you’ll never use.

The #1 Unified Cloud Communications Platform,
from People You Trust.

  • Market leadership: #1 in global market share for Cloud UCaaS
  • Proven technology: 85+ million BroadSoft customers worldwide
  • Industry leadership: Trusted by 25 of the world’s top 30 global service providers, and a recognized “Visionary” in the 2017 UCaaS Gartner Magic Quadrant
  • Innovation: TMC 2017 Unified Communication Product of the Year
  • Managed cloud services including network management, disaster recovery, data archiving and Help Desk support
  • Migration and integration services featuring a proven methodology and certified product professionals 
  • White-glove customer service and personalized training backed by decades of experience and 100s of customer engagements

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