Training has become increasingly important for you and the users within your organization due to technologies that tighten integration between communication applications and how you work.
Since 2001, Total Technologies has been training end user and admin users on unified communications solutions and specifically since 2017 on the BroadSoft BroadCloud platform. Our professional trainers have vast experience with training end users on all aspects of the BroadSoft product; including Polycom Phones, UC-One, MyPhone, MyAccount, the Receptionist Console and Call Center Applications. To date, our experienced staff trained 1500+ end users on BroadSoft services and maintain a 99% sat. score year to date.
Committed to your success in using these communication tools, we are excited to offer a number of training options to get you up to speed quickly and increasing productivity at work.
Training includes a variety of services:
- Provide basic troubleshooting when conducting training sessions.
- Customized materials (course outlines, background material, instructional materials, and training aids.)
- Assist in co-design of eLearning curriculum.
How does it work?
Our web-based Getting Started program, plus all of our Help and Support content is available 24 x 7 here
If you’re interested in our virtual webinar options either sign up online for free here for a general webinar session or order your private customized training session for your business from your sales associate.
If you require more hands-on experience and would like a trainer to work with you at your facility, order your custom session from your sales associate
Mix and match as you see fit!