5 Ways The Cloud Can Help Businesses Affected by Harvey

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Harvey hit businesses hard. Without as many employment opportunities or open storefronts, Houston and the surrounding area will not get back to normal anytime soon. The good news? Total Technologies can help get your business back up and running, even if your company’s physical location is not yet open. 

5 ways the cloud helps businesses like yours:

Enterprise-Grade Protections

The cloud offers enterprise-grade protections against any type of outage. Cloud service providers are equipped with geographically separated data centers, redundant server clusters, routers, power sources and network paths.

Total Technologies has teams of experts who monitor everything around the clock to anticipate and resolve issues before they impact your service.

1 Number, Any Device

 Use your business number from any phone by connecting to your cloud network.

Simply log into the Total Technologies portal to change how you want your calls to flow. Even if you forward your main office number to an alternate site, your customers won’t know the difference.

Get Work Done…Anywhere

If a major storm prevents your team from commuting, bring your colleagues, customers and partners with online meeting rooms.

HD voice and video conferencing, multiparty chat and desktop sharing lets your team be productive at the office or on the road. Just dial in by phone or connect using a simple one-click browser link.

Securely Store Private Info

Cloud communications offers hard-to-hack systems, independent risk assurance, and confidential communications. Store all the information you need in one safe place, independent of your office.

Task lists, files, messages, notes and apps are all part of the same, persistent workspace. Information is synced in real time, and available from any device or location.

Customer and Agent-Friendly Contact Centers

Customers today have sky-high expectations. If you fail to make the grade – even during a disaster – they’ll quickly take their business elsewhere.

Our omnichannel cloud contact center uses predictive analytics to lower operating costs and improve your business performance. Enhance your customer experience with voice, web, email, chat and social channels in a unified cloud center environment.

Communicate and Collaborate Smarter

Total Technologies offers powerful cloud communication services that can take your business to new heights, all while reducing your risks.

Contact us today to learn more.

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